An SSL FAQ – Guide

Many people ask questions about what SSL is and why it is beneficial to have. So, here are some frequently asked questions to help you understand the function and importance of it:


What is an SSL certificate?

To be blunt, an SSL certificate is a small piece of code inputted onto your web server to provide online security for your web users. Once a browser contacts your secured web page, an encrypted connection is made available. SSL certificates also inspire trust from your users as it contains identification information.

Why do you need SSL?

SSL certificates work to keep all online transactions private and confidential and allow customers to feel safe whilst using your website and inputting their credit card details. The SSL certificate will also confirm that your website is legitimate and authentic.

What is encryption?

Encryption is basically a mathematical process that works to code and decode information. The number of ‘bits’ (56-bit, 128-bit, 256-bit etc) tells you how safe it is, the larger the bits – the more secure it is.

How can you ensure your users are safe by a strong encryption?

Most SSL certificates are capable of strong encryption so there is no need to worry too much about this. However, if the browser connecting to your website does not have an SGC technology their encryption may not be as strong.

How does SSL make my website more trustworthy?

The SSL certificate allows users to feel safe on your website as it comes up green in the URL box and with a locked padlock. Once a user sees these two things – they are happy to add their credit card details and make payments. This will also enhance the chance of old customers returning to your website.

So, does authentication matter?

Authentication does matter as it means that a trusted third party organization has verified that your site is actually your website. This therefore means that any concerns about identity theft or fraud are diminished and customers feel a lot more comfortable being on your website. Authentication will also help to boost your sales and potential new customers.

What is certificate authority?

An SSL certificate works as a credential in the online world and uniquely identifies an online domain along with a web server. It is important to have this as it assures users that you are a trustworthy domain.

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